Putting the needs of the individual first, promoting independence and autonomy.

Ensuring our staff are well-trained, that they buy into our culture of good care, compassion, respect and dignity.

Working with our local community, businesses in the community and our Local Authority so as to benefit the community and develop our business.

Delivering care that is inclusive and sensitive to the cultural and ethnic diversity of our clients.

Proactively amending care plans and risk assessments so as to effectively manage risk at all times.

Ensuring consistency of care, so that our clients receive care from the same Carer as much as possible, so that a long-term and positive relationship can develop.